Can I bring in my own items to have embroidered or screen printed?

What is your turn-around time for average orders?

What is your return policy?

What format does my art need to be in?

How is my price determined?

How can I get help with my design?

Can I get a sample before I order?

How do I order my design with different products, colors, or styles?

Do you provide rush orders?

Can you ship my order?

Do you offer contract screen printing?

How much do I have to order?

What methods of payment do you accept?

Yes!  However, customer supplied garments are NOT guaranteed. The processes used in embroidery and screen printing can sometimes cause unforeseen damage.

Our typical turn around is 5-10 business days or less from the approval of your artwork.  But, each order is unique and completion time may vary.  You can call us or Email us your potential order for a free quote and a more accurate estimated time of completion.

At TCA Graphics, we work very hard to make your custom ordering experience as easy and pleasant as possible.  We do this by giving you a proof before we embroider or print your items. We also triple check by three different employees for accuracy to make sure your garments are exactly the way you want them to be. (You will receive an initialed copy with every order.) If by chance you are not happy with your custom product, please contact us as soon as possible so we can try to resolve the issue for you.

We prefer Vector art (AI, CDR, TIFF,  or EPS).  However, we can accept the highest resolution .jpeg of your design that you have.  In general, we can read all types of image and document files.  But, the better the image, the better your results will be.  Email us for a free quote.

Your price is primarily determined by three things:

1. The product you select

2. Total number of colors and locations needed for printing

3. Quantity in your order

We have set prices for artwork fees (if applicable), screens, and re-orders.  Unlike some companies, we do NOT build shipping costs into our prices, giving the customer the option to pick up in store.  We also give you our business shipping rate so you can save money.

Savings tip: The easiest way to reduce the cost per item is to increase the quantity of your order. Consider ordering a few extras to maximize your savings.

Most design questions can be answered by our service representatives.  If you need expert design consultation, call our art specialists for a free consultation at 937-878-2822 from 9am - 5pm,
Monday-Friday.

We give every customer a paper proof.  However, during certain circumstances, we can provide you with a sample shirt.  If you need one for your business or organization please give us a call or Email us and we’ll be more than happy to assist you.

If you have one design but want multiple products, styles, or colors, TCA Graphics will give you the best volume price for your entire order. Simply save your design on one of the styles and give us a call and/or Email us to choose other styles/colors, get your final price, and place your order.

Since every order is important to us, we do not provide rush orders.  If you do have an event date within our typical 5-10 day turnaround, please call or
Email us and check to see if we can schedule you in.

Absolutely! TCA Graphics is geographically placed in the heart of Fairborn, just 10 miles from “The Crossroads of America”—the I-70/I-75 interchange—making it easier for your shipment to get to you faster. Please let us know if you would like a shipping quote when placing your order.

Yes we do! We require each contract business to have a vendor’s license and to supply their own garments, among a few other things. Besides our GREAT prices and easy ordering, TCA Graphics' location is perfect for any high-volume business. Fairborn is served by I-70, I-75, I-675, SR 35, SR 4, and SR 235, and is only 15 miles from the Dayton International Airport, providing easy access from any direction. Fairborn is located within 600 miles of 64% of the US population, 50% of the Canadian population, 63% of all US manufacturing, 70% of all North American manufacturing, and 80% of US headquarters.

• Screen printing: Minimum quantity is 12 garments with a design up to 4 colors. A design of 5 or 6 colors has a 24-garment minimum.

• Embroidery: No minimum required; however, first price break is at 4 garments.

We accept Visa, MasterCard, Discover, Approved Purchase Orders, personal checks, and cash.  There is a $35 fee for returned checks.